Ensure that your browser meets the Sametime System Requirements. For
a list of supported browsers and version numbers refer to the following
web site: http://www.ibm.com/support/docview.wss?&uid=swg27019598
.
Ensure that your browser is enabled to accept cookies. Cookies are
small files that Sametime stores on your computer. These files tell
Sametime that you are authorized to attend certain meetings. For
example, If your browser does not accept cookies, you cannot attend
password-protected meetings. For Microsoft® Internet
Explorer, click Tools - Internet Options and click the Privacy tab.
Select to allow all cookies. For Mozilla®
Firefox®, click Tools - Options; click Privacy, Set Firefox will to: Remember history.
Ensure that the following options are enabled in your browser's
preferences:
Java™ Windows
If Java is installed, you
will have a Java control panel. (On the Macintosh, Java comes with the
operating system, already installed.).
Through the Java control panel, select the Advanced tab -- <APPLET> tag support. Check
Internet Explorer -- it does not need to be checked for Firefox.
Internet Explorer
Tools > Internet
Options > Advanced tab of Internet Options -- ensure Oracle Java is
checked.
If it was not checked, the browser needs to be restarted
after checking this box.
Firefox Tools > Options --
on the Content tab, check enable Java.
Firefox on Linux
Edit > Preferences -- on the Content tab, check enable Java.
Mozilla Edit > Preferences. In the Advanced
section, check Enable Java.
JavaScript™ Internet Explorer
Tools >
Internet Options. Click the Security tab, select the Internet zone,
and then click Custom Level. Scroll to Scripting - Active Scripting
and check Enable. Click OK.
Firefox
Tools > Options
-- on the Content tab, check enable JavaScript.
Firefox on
Linux
Edit > Preferences -- on the Content tab, check enable
JavaScript.
Mozilla
Edit > Preferences. In the
Advanced section, select Scripts and Plugins, and check Enable
JavaScript.
Safari Macintosh
Safari > Preferences.
Security, check Enable JavaScript.
You might need to configure your browser to use a proxy server. If
so, obtain the server name and port number from your system
administrator, and then set up your browser to use the proxy server.
Consult your system administrator before changing any proxy settings.
Ensure that you have Oracle® Java installed, and what
version you have; for Microsoft® Internet Explorer, for
example, click Tools > Internet Options, and then click Advanced. For
other Microsoft® Windows®-based browsers, check the Java Control
panel.
To install the correct version of Java, go to the Java web site at http://www.java.com.
If your browser is set to block pop-ups (new browser windows that
automatically open, for example, to display advertisements), some
Meeting Room functionality may be prevented from working. As a result,
it is best to turn off pop--up-blockers while working with meetings. For
example, in Internet Explorer, click Tools - Pop-up-Blocker - Turn Off
Pop-up Blocker to allow pop ups to appear. For Firefox®,
click Tools - Options and then click Content Features. Check the Block Popup
Windows, this will allow you to add exceptions. You may have also have a product installed that blocks
pop-up windows (such as Google Toolbar). If so, see that product's
documentation for information on allowing pop-ups for a particular Web
site. Once you allow pop-ups for the server that runs your meetings, you
will have access to all meeting room functionality.